57j77 Privacy Policy

1. Introduction

57j77 (referred to in this document as "57j77", "we", "us", or "our") operates the online gaming and sports betting platform accessible at https://57j77.club and any related mobile interfaces (the "Platform"). This Privacy Policy describes how 57j77 collects, processes, stores, shares, and protects personal information provided by users who register accounts, make deposits, place wagers, or otherwise interact with the Platform.

This Policy applies to all users of the Platform, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. By accessing or registering on the Platform, you consent to the data practices described in this Policy. If you do not agree with any part of this Policy, you should not use the Platform.

Privacy at a Glance

2. Information We Collect

57j77 collects personal information through several channels: directly from you when you register, deposit, or contact support; automatically as you use the Platform; and from third-party payment processors when you make a transaction. The categories of personal data we collect include:

• Identity data — your full legal name, date of birth, and a copy of your national ID or passport provided during KYC verification. This is required under applicable anti-money-laundering obligations.
• Contact data — your registered mobile number (typically your bKash, Nagad, or Rocket number), email address if provided, and your residential address in Bangladesh as submitted during registration.
• Financial data — records of deposits, withdrawals, wager amounts, and payment method references (mobile wallet IDs or masked bank account numbers). We do not store full payment card numbers or mobile banking PINs.
• Technical data — your IP address, device type, operating system, browser version, session timestamps, and pages visited. This data helps us maintain Platform security and diagnose technical issues.
• Gameplay and betting data — bet history, game selections, sports markets wagered on, win/loss records, and bonus usage. This data is essential for account management, dispute resolution, and responsible gaming monitoring.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless this is strictly necessary for responsible gaming compliance (for example, where a player discloses a gambling problem when requesting self-exclusion).

3. How We Use Your Information

57j77 uses personal data only for purposes that are directly connected to operating the Platform and serving our players. The specific purposes for which we process your data are:

• Account creation and management — to register your account, verify your identity, process KYC documentation, and maintain your player profile including your BDT balance, bonus status, and transaction history.
• Payment processing — to process deposits via bKash, Nagad, Rocket, Upay, and bank transfer, and to execute withdrawals to your verified payment account. Financial data is used to satisfy anti-money-laundering obligations and to reconcile accounts.
• Customer support — to respond to your queries, investigate complaints, resolve disputes relating to bets or account balances, and maintain a record of communications for audit purposes.
• Responsible gaming — to monitor gameplay patterns for signs of problem gambling, apply deposit limits or cooling-off periods where requested, action self-exclusion requests, and contact players who may need support.
• Marketing communications — to send you promotional offers, bonus notifications, and seasonal promotions (such as BPL season or Eid offers) via SMS or email, where you have not opted out. You may unsubscribe from marketing communications at any time by contacting support.
• Platform security and fraud prevention — to detect and investigate suspicious activity, prevent unauthorised access, identify multiple-account violations, and protect the integrity of the Platform and all its users.

4. Legal Basis for Processing

57j77 processes your personal data on the following legal bases, depending on the purpose of processing:

• Contract performance — processing that is necessary to provide the services you have registered for, including account management, deposits, withdrawals, and bet settlement.
• Legal obligation — processing required to comply with anti-money-laundering (AML) regulations, KYC obligations, and any other applicable legal requirements including record-keeping mandates.
• Legitimate interests — processing necessary for fraud detection, Platform security, responsible gaming monitoring, and the prevention of multiple-account abuse, where these interests are not overridden by your privacy rights.
• Consent — where we send you direct marketing communications, we do so on the basis of your consent. You may withdraw this consent at any time by contacting [email protected].

5. Sharing Your Information

57j77 does not sell, rent, or trade your personal data. We share personal information with third parties only in the following limited circumstances:

• Payment service providers — bKash, Nagad, Rocket, Upay, and our banking partners receive the minimum data necessary to process your deposit or withdrawal transaction. These providers are bound by their own privacy obligations and applicable Bangladeshi financial regulations.
• Game and technology providers — Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and other certified game studios may receive technical session data (such as a player token or session ID) to deliver game content. They do not receive your full identity or financial data.
• Regulatory and law enforcement authorities — where required by applicable law, a court order, or a lawful request from a government authority, 57j77 will disclose personal data to the extent legally required. We will notify you of such a request where we are legally permitted to do so.
• Fraud prevention and AML compliance partners — where we have a legitimate interest or legal obligation to detect money laundering, fraud, or multi-account abuse, we may share limited data with specialist compliance service providers operating under strict confidentiality agreements.

All third parties with whom we share data are required to handle it in a manner consistent with this Privacy Policy and applicable data protection standards. 57j77 remains responsible for ensuring that any third-party processing of your data on our behalf is conducted lawfully and securely.

6. Payment Data and Financial Security

Financial transactions on the 57j77 Platform are processed through certified payment gateways. When you deposit via bKash, Nagad, Rocket, or Upay, the transaction is authenticated by the respective mobile financial service using your registered PIN or biometric. 57j77 receives a transaction confirmation reference but does not receive or store your mobile banking PIN, bKash PIN, Nagad PIN, or any equivalent authentication credential.

Transaction records are retained for a minimum period required by applicable financial regulations. These records include the transaction date and time (Bangladesh Standard Time), transaction amount in BDT, and the masked identifier of the payment account used. This data is used for audit, dispute resolution, and anti-money-laundering compliance. It is not used for any marketing or profiling purpose.

7. Cookies and Tracking Technologies

57j77 uses cookies and similar tracking technologies to operate the Platform, remember your session, and analyse how the Platform is used. Cookies are small text files stored on your device by your browser. We use three categories of cookies:

• Essential cookies — required for the Platform to function. These include session authentication cookies that keep you logged in, security tokens that protect against cross-site request forgery, and cookies that maintain your language preference. These cannot be disabled without breaking core Platform functionality.
• Analytics cookies — used to understand how players navigate the Platform, which pages are visited most frequently, and where technical errors occur. This data is aggregated and anonymised and does not identify individual players. Analytics data helps 57j77 improve the Platform experience for all Bangladeshi users.
• Functional cookies — used to remember your preferences such as your preferred deposit method (bKash, Nagad, or Rocket) and your last selected sports market or game category, so you do not need to re-select them on each visit.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling essential cookies will prevent you from logging in or using certain Platform features. 57j77 does not use third-party advertising or tracking cookies that follow you across other websites.

8. Data Retention

57j77 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Specifically: active account data is retained for the lifetime of your account plus a minimum period after closure as required by financial record-keeping regulations; identity documents submitted during KYC are retained for the mandatory period required under anti-money-laundering rules; gameplay and betting records are retained to satisfy regulatory obligations and to enable dispute resolution.

When your account is closed, either by you or by 57j77, we will delete or anonymise your personal data once the mandatory retention period has expired. Data held solely for marketing purposes will be deleted promptly upon your request or upon account closure, whichever is earlier. Anonymised or aggregated data that cannot identify you individually may be retained indefinitely for statistical and Platform improvement purposes.

9. Your Privacy Rights

As a user of the 57j77 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond to all verified requests within 30 days of receipt:

• Right of access — you may request a copy of the personal data we hold about you, including your account information, transaction history, and any KYC documents on file.
• Right of rectification — if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. Note that corrections to identity data may require re-submission of KYC documentation.
• Right to erasure — in certain circumstances you may request that we delete your personal data. This right is subject to our legal obligations to retain certain data (for example, financial records required under AML regulations). Where deletion is not possible, we will anonymise your data instead.
• Right to restrict processing — you may ask us to restrict how we use your personal data in certain circumstances, for example while a complaint about data accuracy is being resolved.
• Right to withdraw consent — where processing is based on your consent (for example, direct marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

57j77 will not charge a fee for handling your privacy rights request unless the request is manifestly unfounded, repetitive, or excessive. In such cases we reserve the right to charge a reasonable administrative fee or to refuse the request, explaining our reasons in writing.

10. Data Security

57j77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include SSL/TLS encryption for all data in transit between your device and the Platform; encrypted storage for sensitive data at rest including KYC documents and financial records; access controls that restrict internal staff access to personal data on a strict need-to-know basis; and regular security audits and vulnerability assessments of the Platform infrastructure.

No method of data transmission or storage is completely secure, and 57j77 cannot guarantee absolute security. If we become aware of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you promptly and take all reasonable steps to mitigate the impact. You should also take steps to protect your own account security by using a strong unique password and not sharing your login credentials with any third party.

11. Children and Minors

The 57j77 Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we discover that personal data has been collected from a minor, we will delete that data immediately and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately at [email protected]. Parents and guardians are encouraged to use device-level parental control tools to prevent minors from accessing online gaming platforms.

12. Third-Party Links and Services

The 57j77 Platform may contain references to payment service providers (bKash, Nagad, Rocket) and game studios (Pragmatic Play, Evolution Gaming, Spribe, Ezugi) whose own services operate under their own privacy policies. 57j77 is not responsible for the privacy practices of these third parties. When you interact directly with a third-party service — for example, when you initiate a bKash payment through the bKash app — you are subject to that provider's privacy policy. We encourage you to review the privacy policies of any third-party services you use in connection with the Platform.

13. Changes to This Privacy Policy

57j77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform features. When we make a material change, we will update the 'Last Updated' date at the top of this page and, where the change significantly affects your rights, we will notify registered players via their registered mobile number or email address. Your continued use of the Platform after a policy update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.

14. Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or have a concern about how 57j77 handles your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within 5 business days Bangladesh Standard Time (BST, UTC+6).

Email (plain text — not a clickable link): [email protected]